Return Policy

At Soil Sense Helpers, we aim to provide high-quality food products to our customers. If you receive a damaged, defective, or incorrect product, you may request a return within 3 days of receiving your order.

To request a return, please contact our support team with your order details and product images.

Refund Policy

Once your return request is approved and the product is verified, we will process your refund. The refund will be issued to the original payment method used during the purchase.

Non-Returnable Items

Due to the nature of food products, items that are opened, used, or damaged after delivery may not be eligible for return.

Cancellation Policy

Orders can be cancelled before they are shipped. Once the order is shipped, cancellation may not be possible.

Processing Time

Refunds are usually processed within 5–7 business days after the return request is approved.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: support@soilsensehelpers.in